Whether you are simply seeking a partner on an ad-hoc basis or need a supplier that will completely manage all aspects of your organisation’s printing requirements, CLOC provide solutions that are precisely tailored to each customer’s unique needs.
Whilst CLOC is comfortable engaging in whatever way works best for our customers, our approach can often be summed up as follows:
1. AD-HOC
Un-contracted agreement . Quoted on a job-by-job basis . 2 person Account Team
2. HELPING HAND
Contracted ad-hoc agreement . 2/3 person Account Team
Bi-monthly management meetings . Agreed pricing matrices and SLA
KPI reporting . Designed to complement existing setup . Storage allocation
3. SOLE SUPPLIER
Contracted agreement . Monthly management meeting . Agreed pricing matrix and SLA
Rebate function . Full boarding process . 24/7 support assistance . KPI reporting function Large storage allocation . 4 person Account Team including a company Director
Online ordering system for templates, catalogue and ad-hoc items
4. PRINT MANAGEMENT
Contracted agreement . Monthly management meeting . Desktop collection and delivery
While-you-wait printing service . Rebate function . KPI reporting function
24/7 support assistance . Dedicated on-site staff team . Large storage allocation
Agreed pricing matrix and SLA for all standard work
4 person Account Team including Director level representation
Online ordering system for templates, catalogue and ad-hoc items
Full boarding process conducted by a Director
Scan back to email and document archiving services
Machine, material and all necessary consumables supply
Management (where necessary) of copier fleet including project auditing,
sourcing, installing hardware and software solution and
providing ongoing support and maintenance